Refund Policy

BENIORE accepts eligible returns when items are unused, unworn, clean, and in original condition.

Eligible Items

Items should be returned in original condition with packaging and tags where applicable.

Not Eligible

Used, washed, damaged, customized, final sale, or worn items may not be accepted.

Dance Shoes

Please try dance shoes only on a clean indoor surface. Marked soles or worn shoes may not be accepted.

Start a Return

Contact us with your order number, item name, and reason for the request. We will review and share next steps.

Refunds

Approved refunds are sent to the original payment method. Bank processing times may vary.

Wrong or Damaged Items

Contact us with clear photos and your order number so we can review the issue.